Last updated: July 15 2025

This privacy policy describes how we collect, use, and protect personal data collected through the website and/or the services offered by:

Vesuvius
Route Principale 90
1788 Praz – Vully
Phone: 026.557.01.70
Email: reservation.praz@vesuvius.ch

1. Data Controller

The data controller is Vesuvius, located at the above address.

2. Personal Data Collected

We may collect and process the following data:

  • Identification data (name, surname, email, phone number, etc.)
  • Data related to reservations or contact requests
  • Any data voluntarily provided by the user (e.g., via online forms or email)

3. Purpose of Processing

Personal data are processed for the following purposes:

  • Managing reservations or contact requests
  • Customer service and communications
  • Compliance with legal, fiscal, and accounting obligations
  • Improving the website and the services provided

4. Legal Basis for Processing

Data processing is based on:

  • The user’s consent (e.g., for voluntary contact)
  • The execution of a contract or pre-contractual measures (e.g., reservations)
  • Legal obligations to which the data controller is subject

5. Data Retention

Data are retained for the time strictly necessary to fulfill the purposes for which they were collected and in accordance with applicable laws and regulations.

6. Data Disclosure to Third Parties

Personal data will not be shared with third parties without the user’s consent, except where required by law or for technical needs (e.g., IT service providers with data processing agreements).

7. User Rights

Users have the right to:

  • Access their personal data
  • Request correction or deletion
  • Restrict or object to the processing
  • Withdraw consent at any time
  • File a complaint with the competent authority (e.g., the Swiss Federal Data Protection and Information Commissioner)

Requests may be sent to: reservation.praz@vesuvius.ch

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of personal data against unauthorized access, loss, alteration, or disclosure.

9. Changes to This Policy

We reserve the right to update this privacy policy at any time. Updates will be published on this page with a new “last updated” date.